Data protection policy
1. Information about the collection of personal data
1.1 Personal data
Below we inform you about the processing of your personal data when you use our website. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior. We would like to inform you about the processing operations that we carry out in compliance with our legal obligations, in particular the EU General Data Protection Regulation (GDPR).
1.2 Responsible party
Responsible party according to Art. 4 No. 7 GDPR: 4 Paragraph 3. Art. 7 GDPR is Techmarket-sg.com
When using this website for information purposes, i.e. when you simply visit the website without registering and not sending us anything else, we process the personal data that your browser sends to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 Paragraph 3. 1 Clause 6 Paragraph 1 Letter f of GDPR:
1. IP address
(B) Date and time of the request
(C) Content of the request (pages visited)
(D) Amount of data transferred in each case
(E) Browser
3. Other functions and offers on our website
3.1 Overview of the various offers
In addition to the purely informational use of our website, we offer various services that you can use if you are interested (e.g. registering a customer account, purchasing goods) or use other functions that facilitate sales (e.g. selecting payment methods) and for analysis or marketing purposes. Our offers on the website are described in more detail in sections 4 and 5 below. To do this, you usually have to provide further personal data and/or we process data that we use to provide the respective service. The data processing principles mentioned above apply to all data processing purposes described here.
3.2 Use of external service providers
We sometimes use external service providers to process your data (e.g. payment service providers, shipping companies; further details can be found below in sections 5 and 6). These service providers have been carefully selected by us, are bound by our instructions and are regularly monitored.
3.3 Involvement of other third parties
In addition, we may pass on your personal data to third parties not mentioned here if we offer participation in promotions, competitions, contract conclusions or similar services together with partners. Depending on the offer, the partner may also collect your data on their own responsibility. You will receive further information about this when you provide your contact details or in the description of the respective offer.
3.4 Third parties outside the European Economic Area
If our service providers or partners are based in countries outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer.
4. Processing of personal data when contacting us or registering a customer account
When you contact us by email or via a contact form, the data you provide (your email address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. When you open a customer account, we only collect data that you provide to us voluntarily. This can be, for example:
(A) Your first and last name and if applicable your title or user name
(B) Registration data: your email address and a password of your choice
(C) Your contact details, such as your name, postal address, telephone number, fax number, email address
(d) any other information you provide to us about yourself and your interests
5. Processing of personal data when you purchase from us
5.1 Purchase data
When you order items from our online store, we collect your purchase data. Purchase data may include the following information, depending on the type of purchase and processing status:
(A) Detailed information about the product purchased (name, price, model, etc.)
(B) Order number
(C) Delivery and billing address
(D) Delivery and payment status, such as "completed" or "dispatched"
(E) Purchase-related messages and communications (e.g. complaints and customer service messages)
(F) Return status, e.g. "In process"
(G) Information about the respective service provider (e.g. tracking number for parcel services)
5.2 Payment details
We offer you various payment methods, including [credit card], [PayPal]. We collect the payment details you provide to enable payment. We receive additional payment data from external payment service providers and credit agencies with whom we work for payment processing and credit checks. We only pass on the data required for payment processing to our payment service provider.
The payment details include:
(A) Billing address
(B) Preferred payment method
(C) IBAN and BIC or account number and bank code
(D) Credit card information
The payment data also includes other information that is directly related to payment processing and credit checks. This includes, for example, information that is used by external payment service providers for identification purposes, such as your PayPal ID if you pay with PayPal.
5.3 Transfer of data on outstanding claims to debt collection service providers
If an outstanding invoice remains unpaid despite repeated reminders, we can pass on the data required for this by the commissioned debt collection service provider to them for the purpose of collecting the debt. Alternatively, we can sell the claim to a debt collection service provider who will then pursue the claim in their own name. The debt collection companies we have commissioned are the following [Please enter the details of the debt collection service provider you work with, otherwise delete this paragraph]
Legal basis: The legal basis for the transfer of data within the framework of fiduciary debt collection services is Art. 6 Para. 1 lit. b GDPR; The data transfer within the framework of the sale of receivables is based on Art. 6 Para. 1 lit. f GDPR.
6. Use of cookies
6.1 General information about cookies
We may use cookies, beacons, web pixels and similar technologies to automatically collect information about our services. Cookies or beacons are snippets of code that allow our technology partners to collect information that does not normally directly identify you. Where required by law, we will ask for your consent before using cookies or other tracking technologies. The information in this section describes our use of cookies and your options for controlling the use of cookies for advertising purposes. As described below, we do not use cookies or similar tracking technologies to process your personal data unless they are strictly necessary cookies or you have consented to their use by clicking on the cookie banner or via the consent manager on our website. Explicit consent. You can withdraw your consent or update your settings at any time by clicking on the "Manage cookies" link in the footer of the website.
6.7 Other tracking technologies.
We may also use tracking technologies to collect "clickstream" data, such as the domain name of the service that provides you with Internet access, your device type, the IP address used to connect your computer to the Internet, the type and version of your browser, your operating system and platform, the average time spent on our website, the pages viewed, the content searched for, the length of the visit and other relevant statistics. We may also assign you a device identifier or other credentials that you use to access the website for the same purpose.
The pages of our website may also use Java scripts, which are snippets of code embedded in various parts of websites and applications that enable various actions, including speeding up the updating of certain features or monitoring the usage of various online components. HTML5 local storage allows website data to be stored or "saved" in the browser to improve performance. Storing and retrieving data in HTML5 pages when you return to the website.
6.8 Do Not Track.
Some internet browsers (such as Internet Explorer, Firefox and Safari) may transmit “Do Not Track” or “DNT” signals. Because there is not yet a uniform standard for “DNT” signals, our website does not currently process or respond to “DNT” signals.
6.9 Location Information.
You can adjust your device settings so that information about your physical location is not sent to us or third parties by (a) disabling location services in your device settings; (b) by changing the settings on your mobile device or browser to deny certain websites or mobile applications access to location information, using the appropriate settings and permissions in the settings.
7. Transfer of data to third parties
7.1 Transfer only with legal authorization
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We only pass on your data if German or European law allows this. We work closely with certain service providers, for example in the area of customer service (e.g. telephone support service providers), technical service providers (e.g. data center operations) or logistics companies (e.g. postal companies, e.g. [Please enter the name of the logistics company you work with] company name]). These service providers are generally only allowed to process your data on our behalf under certain conditions. If we use them as part of order processing, the service provider only receives access to your data to the extent that this is necessary for the provision of the respective service and for what period. If you purchase from one of our partners, we pass on some of your purchase data (e.g. your name and delivery address) to the partner so that they can send you the goods you have ordered.
7.2 Technical service provider
In order to be able to provide our services, we work with technical service providers. These service providers include:
If your data is processed outside the EU, this may result in it being transferred to a country where lower data protection standards apply than in the EU. In these cases, we ensure through contracts or in other ways that the respective service providers guarantee an equivalent level of data protection.
7.4 Payment service providers and credit institutions
We offer you various payment methods, such as advance payment, credit card payment, PayPal payment and payment on account. For this purpose, payment data may be transmitted to payment service providers working with us. Further information on the processing of personal data by the payment service providers can be found in the respective data protection declarations of these providers:
7.5 Shipping companies
(A) We work with external transport companies to deliver your orders. You will receive the following data to process the respective order:
(B) Your name
(C) Your delivery address
(D) If applicable, your postcode
(E) If applicable, your email address
7.6 Authorities and other third parties
We may pass on your data to law enforcement authorities or other third parties if we are obliged to do so due to an official or judicial decision or for law enforcement purposes.
8. Storage and deletion of data
We retain your personal data for as long as it is necessary for the purposes stated in this data protection declaration, in particular for the fulfillment of our contractual and legal obligations. In addition, we may also store your personal data for other purposes if and as long as the law allows us to store it for specific purposes, including defense against legal claims.
If you close your customer account, we will delete all data stored about you. If it is not possible to completely delete your data or if it is required for legal reasons, the corresponding data will be blocked and may not be processed any further. Technical and organizational measures are taken when blocking data
Measures should be taken to ensure that only a limited group of employees who need to know about it have access to this data and that it can only be used for selected purposes (e.g. in the event of a tax audit). Blocking occurs, for example, in the following cases:
(a) Your order and payment data and all other data are generally subject to various statutory retention periods, which arise, for example, from the German Commercial Code (HGB) and the German Tax Code (AO). We are legally obliged to keep this data for up to ten years for tax control and audit purposes. Only then can we permanently delete the data in question.
(B) Even if your data is not subject to a statutory retention period, we may not delete it immediately, but block it first, as far as this is legally permissible. This applies in particular if we still need the data for further contract processing or for legal prosecution or legal defense (e.g. in the event of a claim). The decisive criterion for the duration of the blocking is the statutory limitation period. After the expiry of the respective limitation period, the data in question will be permanently deleted.
If the data is anonymous or pseudonymous and its deletion
If the processing for scientific research purposes or for statistical purposes would be seriously impaired, deletion can be dispensed with if this is legally permissible.
9. How are my personal data protected?
We use technical and organizational measures to protect our systems. As part of your order and customer login, we use Secure Sockets Layer (SSL) encryption to securely transmit your personal data.
10. Your rights
10.1 Your rights vis-à-vis us as the controller
As the controller of your personal data, you have the following rights vis-à-vis us:
(a) the right to information,
(b) the right to rectification or erasure,
(c) the right to restriction of processing,
(d) to object to processing,
(E) the right to data portability.
(F) the right to withdraw consent (if consent is the basis for processing).
10.2 Requests for information
To ensure that your data is not passed on to third parties as part of a request for information, please provide sufficient proof of your identity in your request.
10.3 Withdrawal of consent.
If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation affects the admissibility of the processing of your personal data after you have expressed it to us. The admissibility of the processing of your data until your revocation remains unaffected.
10.4 Objection to processing based on a balance of interests
(A) If we base the processing of your personal data on a balance of interests, you can object to the processing. This is the case if the processing is not necessary in particular to fulfill a contract with you, which we will explain in the following description of the function. In the event of such an objection, we ask you to explain the reasons why we should not process your personal data as before. In the event of your objection, we will examine the situation and stop or adapt the data processing or show you our compelling legitimate reasons on the basis of which we continue the processing.
(b) Of course, you can object to the processing of your personal data for advertising and data profiling purposes at any time. The best way to object to advertising is to use the contact details provided above.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data. The jurisdiction of the supervisory authority depends on the registered office of the person responsible. However, you can contact any data protection authority in any member state of the European Union (in particular at your place of residence), which will then forward your complaint to the competent authority.
11. Changes to this data protection policy
Further improvements to our website or changes to legal or regulatory requirements may require changes to this data protection policy. We therefore recommend that you review this data protection policy regularly.