Q: Can the Pro version Auto-tint model be fitted with replacement lenses or prescription lenses?
A: The lenses of the Pro version Auto-tint model are equipped with built-in electrochromic control wiring. The automatic tint-adjustment function relies on these internal electrical connections. Therefore, this model does not support user-replacement of lenses or prescription lens customization.
Unauthorized removal or modification of the lenses may damage the internal circuitry, impair functionality, or pose safety risks. Any damage caused by self-disassembly will not be covered under the warranty. If you have special visual needs, please consult our official customer service in advance.
Now offering a wider range of tint options for photochromic lenses to suit your personal style and vision needs!
To meet growing demand for customized optical experiences, our prescription photochromic lenses now come in multiple color coatings:
🔹 Single vision lenses – Available in:
-
Classic Grey
-
Elegant Brown
-
Fresh Blue
🔸 Progressive lenses – Available in:
✨ Whether you prefer a classic, natural, or trendy look, there’s a tint for every style!
⚠️ Please note: Our basic photochromic lenses are only available in grey. For other colors and enhanced performance, please upgrade to premium prescription lenses for a sharper and more stylish visual experience.
Q: Can I see an internal display in the smart glasses?
A: Sorry, this smart glasses model does not support AR functionality and does not feature a built-in display.
Q: Does the glasses support translation functions?
A: Support.
Q: Is there a subscription fee? Will future updates require payment?
A: No subscription is ever required. All future feature updates are free. We recommend keeping your app updated to access the latest functions.
Q: Can I use voice control to take photos?
A: Yes, you can activate the voice assistant to take photos by voice command.
Q: What controls are available on the glasses? Can I adjust volume or change songs?
A: Yes. The temples of the glasses allow you to adjust volume, pause/play, switch tracks, answer/hang up calls, and take photos or videos via buttons or touch controls.
Q: What are prescription lenses?
A: Prescription lenses are custom-made based on your prescription and feature high-definition single-vision optics with blue-light blocking and photochromic (light-sensitive) coating.
Q: Can I order bifocal or progressive lenses?
A: Yes, bifocal or progressive lenses can be customized for an additional cost, depending on your prescription and requirements.
Q: What is the maximum astigmatism that standard prescription lenses can support? Can higher values be customized?
A: Standard prescription lenses support astigmatism up to -2.00 (200 degrees). For higher astigmatism, please provide your full prescription — customization may be possible depending on the values, with additional cost.
Q: Are there specific requirements for customizing photochromic lenses based on prescription power?
A: Yes. When customizing photochromic lenses, the prescription power must be in increments of 0.50 (e.g., +0.00, +0.50). For example, if your prescription is +0.25, you may choose either +0.00 or +0.50 for photochromic lenses. If you wish to keep +0.25 exactly, only regular (non-photochromic) lenses can be made.
Q: What are photochromic lenses and how do they work?
A: These glasses use photochromic coated lenses, which are clear indoors and gradually turn gray when exposed to sunlight (UV light), providing protection against glare and brightness.
Q: Can custom prescription lenses be returned or exchanged?
A: Since prescription lenses are custom-made based on your individual prescription, they cannot be returned or exchanged unless there is a quality issue. Therefore, please ensure the prescription you send to us is accurate and complete before submitting it.
Q: Does the package with custom prescription lenses include the standard lenses? Can the lenses be replaced or swapped?
A: Yes, the package will still include the original black sunglass lenses and clear lenses. However, once the prescription lenses are installed, they are fixed and not designed for user removal. If replacement is needed, please seek help from a professional to avoid damage.